My client an Australian owned international manufacturer of food and beverage products are looking for an experienced Quality Manager to join their team. With some internal restructuring creating this vacancy it’s a great opportunity to join a company that continues to go from strength to strength.
Responsibilities
- Develop, implement, and maintain Quality Assurance (QA) and Quality Control (QC) systems for all dairy products
- Ensure compliance with food safety regulations
- Conduct internal audits and coordinate external regulatory and third-party audits
- Oversee product testing, including microbiological, chemical, and sensory analysis
- Monitor raw materials, in-process products, and finished goods to ensure compliance with quality standards
- Work closely with the production team to maintain hygiene and safety protocols
- Identify and resolve quality issues during production to prevent defects or contamination
- Lead and mentor the Quality Control team
- Work with the NPD and Food Safety Project Manager on training programs for employees on hygiene, food safety, and quality control procedures
- Investigate and resolve customer complaints related to product quality
- Implement corrective and preventive actions to prevent recurring issues
- Work with the sales and marketing team to ensure customer expectations are met
- Maintain quality records, SOPs, and certifications as per industry and regulatory standards
- Prepare and submit quality reports to senior management
- Stay updated on industry trends, emerging quality standards, and new dairy technologies
- Trouble shooting of product quality issues and developing corrective actions
- Ensure all maintenance and or mechanical works are adhering to quality standards
Experience and Qualifications
- Minimum 5 years of experience in managing Quality and in house laboratory of a food manufacturing facility
- Qualifications in dairy or food Science
- A thorough understanding of Food Standards Codes (FSANZ) and food safety regulating bodies DFSV, DAWE and SQF and major retail customers’ quality standards
- Experience in managing food labelling and product specifications
- Experience as SQF Practitioner will be advantageous
- NPD and dairy industry exposure will be advantageous
- High level of communication, negotiation and leadership skills
- Superior and efficient problem-solving skills
- High level computer skills, particularly with MS Word, MS Excel and MS Outlook
- Attention to detail in an FMCG environment